Privacy Policy
1. Introduction
At Lawn Road Retreat (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, physical address and any other details provided when you contact us or use our services.
- Technical Information: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide, manage, and improve our services.
- To communicate with you regarding enquiries and to provide customer support.
- To comply with legal obligations and industry regulations.
- To analyse website usage and enhance user experience.
- For marketing and promotional communications. You can opt-out of these communications at any time.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers: Third-party partners and vendors who assist in delivering our services (e.g., IT support, website hosting, marketing agencies), ensuring they comply with privacy protections equivalent to New Zealand law.
- Legal authorities: When required by law, regulatory bodies, or to protect our rights, safety, or property.
If we transfer personal information outside of New Zealand, we will ensure it is protected by privacy safeguards comparable to those required under the Privacy Act 2020.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
These measures include:
- Secure servers and encrypted connections
- Access controls and authentication procedures
- Regular security assessments and updates
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. Any transmission is at your own risk.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your data, subject to certain legal obligations.
- Opt-out of marketing communications at any time.
- Request information on how your data is being used.
7. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, personalise content or remember your settings. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including statutory and regulatory requirements. When personal information is no longer needed, it is securely destroyed.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lawn Road Retreat
Email: [email protected]
Phone: 021 898 973
